Information Collected from Online Visitors
In general, you can visit the KSE website without telling us who you are or revealing any personal information about yourself, such as your name, phone number or postal or email address. Our web server collects IP addresses to obtain certain aggregate information concerning the use of our website. An IP address is a number that is automatically assigned to your computer whenever you're surfing the web. We do not link IP addresses to any personally identifiable information. Therefore you can remain anonymous when you visit our website.
Our web servers also collect information such as number of visits, average time spent on the site, pages viewed, etc., but this information is not traceable back to an individual user. KSE uses this information to analyze how people use our site and generate ideas on how the site might be improved.
Occasionally you may be asked to give use more specific information about yourself, such as when you download software, request information on our products and services, or register for a seminar or other event. Supplying such information to us is optional, but you may be unable to complete certain transactions without giving such information.
The Use of Personal Information
KSE may use the personal information you provide us for a variety of purposes, including registration, authentication and marketing. We may use the information to inform you of special offers, contests, and other KSE products and services that may be of interest to you. When you are a customer of KSE products or services, we may use your personal information to contact you for a wide array of customer relation/customer service purposes, such as to request that you respond to a survey concerning our products and services or to address a question regarding an order.
Since KSE resellers are a primary sales channel, we may share personal contact information with the reseller assigned to a particular customer. .
If you do not wish to receive information about additional KSE products or services, please let us know and we will respect your wishes.
KSE stores the personal data of web site visitors and customers indefinitely and may maintain and process such information directly or indirectly in one or more databases. We may hire other companies to provide services on our behalf that may involve the storage and use of your personal information, such as for delivering mailings or emails. Any such company or third party is required to maintain the confidentiality of that information and is prohibited from using that information for any purpose other than as authorized by us. If you provide personal information to KSE, you agree and consent to KSE' storage and usage of this information anywhere that KSE and its affiliates maintain offices, for a variety of purposes, including those described above. KSE may also disclose such personal information if required by law or if KSE believes in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a warrant or subpoena or other court order) or protect the rights, property or personal safety of KSE, our customers, and the public.